Policies & Privacy

The fine print helps keep us all on the same page.

All prices on this web site are subject to change without notice. While we make every effort to provide you the most accurate up-to-date information, occasionally one or more items on our web site may be priced in error. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Country Village Shoppe shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, we will notify you of the price error. You will, of course, have an opportunity to purchase the item at the correct price if you so wish, or cancel that portion of your order.

We are pleased to offer periodic sales and coupon codes on this website and in our retail store. Please note that promotions and coupons cannot be combined unless expressly specified by Country Village Shoppe. Online coupons and promotions may differ from those offered in our retail store. Unless noted, coupon code discounts will apply only to regular priced merchandise. We reserve the right to correct errors in published promotions or coupons.

All in-stock merchandise is shipped within two business days; most are filled the next business day. Occasionally items may be temporarily out of stock. If there will be a delay in filling your order, we'll promptly send you an email letting you know when to expect your item.

Country Village Shoppe is committed to protecting your privacy. When you provide us with your name, address, phone number or email address, we will not share this information with other companies. Furthermore, we never share financial or personal information about you or your household. We protect your security on our systems so you can order with confidence! Country Village Shoppe website has sophisticated encryption and authentication tools to protect the security of your credit card information. To help ensure others will not have access to your credit card information while on Country Village Shoppe website, we urge you to sign off your account and close your browser window when you have finished your visit, especially if you are sharing a computer with someone else or are using a computer in a public place. Never email your credit card information to us or anyone else.

We use Google AdWords Remarketing to advertise Country Village Shoppe across the Internet, in particular on the Google Display Network. AdWords remarketing will display ads to you based on what parts of the Country Village Shoppe website you have viewed by placing a "cookie" on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is used to indicate to other websites that "This person visited a particular page, so show them ads relating to that page." Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. Of course, any data collected will be used in accordance with our own Privacy Policy and Google's Privacy Policy. If you do not wish to see ads from Country Village Shoppe, you can opt out in several ways:

  • Opt out of Google's use of cookies by visiting Google's Ads Settings.
  • Opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

We believe so wholeheartedly in the ability of our Ultradurable StainProof Rugs (also listed as Outdoor Rugs) to repel stains that we guaranteed them! Here's how it works: if you stain a StainProof or Outdoor Rug that you purchased from Country Village, and you can't remove the stain after power washing the rug through a soap and rinse cycle at a commercial car wash, we'll replace the rug! Call the Country Village at 888-380-1799 or email us at help@countryvillageshoppe.com and we'll walk you through the return process (which we've never actually had to do yet because these rugs are so awesome). We actually tested our rugs with dried on nail polish stains—you can see the video here:

PLEASE NOTE: Please take a photo of the stain before and after washing. This will help document the problem for our manufacturer. We will honor our guarantee only if the rug has been washed in a commercial car wash and the stain is still present.

Decorative Lock